Privacy Policy
Last Updated: August 24, 2026
Windy Ridge Property Inspection LLC ("Windy Ridge," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit windyridgepropertyinspection.com, contact us, or interact with services we use in connection with our property inspection business.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Property address
Information about a property or requested inspection
Information included in messages, forms, or other communications you send to us
Information necessary to schedule, perform, document, and manage an inspection
When you visit our website, certain technical information may also be collected automatically by our website platform and related technologies, such as your IP address, browser type, device information, referring pages, pages visited, and information about how you interact with the website.
Contact Forms
When you submit information through a form on our website, we collect the information you provide so that we can receive and respond to your inquiry.
Our website is hosted by Squarespace. Information submitted through website forms may be processed and stored by Squarespace and may also be delivered to Windy Ridge by email.
Please do not submit sensitive personal, financial, medical, or other confidential information through a general website contact form unless specifically requested.
Inspection Services and Spectora
Windy Ridge uses Spectora, a third-party home inspection software platform, to assist with business operations such as managing inspections, client information, inspection agreements, reports, communications, and related services.
Information provided in connection with an inspection may therefore be processed or stored through Spectora and its service providers.
Spectora maintains its own privacy practices and policies governing its platform.
Payments
Windy Ridge currently may accept payment through offline methods and may offer electronic payment options through Spectora.
When electronic payments are available, payment transactions may be processed through Spectora and its payment-processing providers, including Stripe. Payment providers may collect information necessary to process a transaction, such as payment-card or bank-account information.
Windy Ridge does not use its public website contact form to collect payment-card information. You should not submit credit-card, debit-card, or bank-account information through the website's general contact form.
Third-party payment services are governed by their own terms and privacy practices.
How We Use Information
We may use information we collect to:
Respond to questions and inspection inquiries
Schedule and provide inspection services
Communicate with clients regarding inspections
Prepare and deliver inspection reports
Manage inspection agreements and records
Process or facilitate payments
Maintain and improve our website and services
Protect against fraud, misuse, or security threats
Comply with legal, regulatory, or professional obligations
Establish, exercise, or defend legal claims
Windy Ridge does not currently use information submitted through its website for unrelated promotional email or text-message marketing.
How We Share Information
We do not sell personal information in the ordinary sense of exchanging it for money.
We may disclose information when reasonably necessary to service providers that help us operate our website or inspection business, including website-hosting providers, inspection-management software providers, payment processors, email providers, laboratories, and other vendors necessary to provide requested services.
For mold testing services, relevant information and samples may be provided to a third-party laboratory for analysis.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, clients, or others.
Cookies and Website Technologies
Our website is hosted by Squarespace. Squarespace may use cookies and similar technologies that are necessary to operate and secure the website and may provide website analytics or performance information.
Cookies are small data files stored on your device that can support website functionality and help website operators understand how visitors interact with a website.
Your browser may allow you to block or delete cookies. Doing so may affect the functionality of certain website features.
If Windy Ridge adds additional analytics, advertising, or tracking technologies in the future, this Privacy Policy may be updated accordingly.
Third-Party Services and Links
Our website or services may contain links to or integrate with third-party websites and services, including Squarespace, Spectora, payment processors, laboratories, mapping services, social-media platforms, or other providers.
Windy Ridge does not control the privacy practices of independent third parties. We encourage you to review their applicable privacy policies before providing information to them.
Data Security
We take reasonable measures intended to protect information in our possession or control. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and inspection records, comply with legal or professional obligations, resolve disputes, and enforce agreements.
Information processed by third-party providers may also be retained according to their own policies and legal obligations.
Children's Privacy
Our website and inspection services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Your Privacy Choices
You may contact us to ask questions about personal information you have provided to us or to request that we update or delete information where appropriate.
Certain information may need to be retained when required for legitimate business purposes, contractual obligations, inspection records, legal compliance, dispute resolution, or other lawful purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or applicable requirements.
The "Last Updated" date at the top of this policy identifies the most recent revision.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Windy Ridge Property Inspection LLC
230 Lily Pond Road
Morgantown, WV 26501
Email: windyridgepi@gmail.com